our-company

Our Company


  • Name: Grupo Britt, N.V.
  • Founded: 1985
  • First airport shop: 2001
  • Company started in: Costa Rica
  • Markets: Retail, Institutional, Wholesale and Online Sales in 20 countries
  • President: Philippe Aronson
  • CEO: Pablo E. Vargas

Our Mission

Britt satisfies customer’s tastes and exceeds expectations with authentic and innovative goods. Our entrepreneurial and flat organization respects the environment and adds value to shareholders


Grupo Britt fosters a healthy, challenging, cheerful and informal work environment. We, Britt people, are committed to continuously improve the quality of what we do, to protect the environment, to be socially responsible, and to abide by the following values:


Communication
  • Teamwork
  • To communicate:
    • Constantly
    • In a simple way
    • Sincerely
    • In a timely manner
Commitment
  • Exceed the expectations of:
    • Our customers
    • Our coworkers
    • Our shareholders
  • Deliver On-time results
Creativity
  • Anticipate needs and desires
  • Create new and profitable Sincerely
  • Attention to detail
Character
  • We believe in doing the right thing
  • We comply with regulations
  • We use knowledge and resources responsibly


Quality assurance

Our certifications reflect our commitment to 100% quality: Reliability: ISO Certifications ISO-9001:2000 Grupo Britt has met or exceeded international quality standards in management and processes according to the exhaustive assessment of an independent authority. This certification has improved the quality of our products and renewed our focus on our customers.

Certifiably… Green!: ISO-14001:2004Costa Rica’s official standards authority has certified that all of Grupo Britt’s operations comply with international standards for environmental protection. This certification confirms our commitment to developing earth-friendly practices for all our products and services.

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