Cafe Britt Guarantee

At Cafe Britt, we strive for perfection and dedication in serving you. That's why we are committed to making things right if you are not 100% satisfied with your purchase.

We never leave quality to chance. We pay detailed attention to our production, and our shipments are hand packed and carefully inspected before leaving our warehouse. But in the event your order was not fulfilled correctly or you are not satisfied with your purchase, please contact us immediately by email at info@cafebritt.com or call 1-800-GO BRITT. We will fully replace any items you are not happy with or send you a refund. Given country of origin laws and regulations, Cafe Britt cannot receive product returns or make exchanges. You can give the best suited use to any unwanted items. Our commitment to quality is reflected in several initiatives that allow Cafe Britt to constantly monitor and improve our services, processes and products, thus assuring 100% satisfaction.

Security

We didn't use the OpenSSL in CafeBritt.com. As a result, HeartBleed does not present a risk to our web properties and more importantly our customer data.

Cafe Britt's website is regularly monitored to ensure that our customers' transactions are private and secure. These third-party evaluations allow us to offer every customer a confident and worry-free shopping experience.

Customer Service

As a 2004 winner of the BizRate.com Circle of Excellence Gold Honoree Awards, Cafe Britt is among a select group of the best 46 on-line retailers, having met the strict criteria set by BizRate.com to recognize outstanding customer service throughout the year. BizRate praised our company for being one of the sites that excelled at customer satisfaction with ratings above the Industry average on 7 key categories:

  • Ease of finding desired products
  • On-time delivery
  • Overall satisfaction
  • Selection of products
  • Customer support
  • Product's fulfillment of expectations
  • Customer's repurchase intent.

A recognition like this motivates everyone at Cafe Britt to continue improving and providing you with the best on-line shopping experience.

Questions?

Find the answers to your questions in our FAQs. Ordering & Shipping, Products, About the Company and more..